Shipping: All items are shipped from Toronto, Ontario, Canada by Canada Post
Purchasing 2 or more items can save on shipping costs.
Your item will ship with in 48 hours of receiving full payment Once an item has shipped, it can no longer be canceled.
All items are professionally packaged and wrapped for maximum protection during the shipping process. Recycled packaging material is almost always used in shipping your order.
* For international (outside of Canada and United States) shipping cost please contact me.
Custom Fees: For US and International shipping, the buyer is responsible for any and all custom fees.
We accept PayPal. It is easy to set up a PayPal account to safely pay by credit card, and it's free. You can use Etsy's very convenient Direct Checkout as well!
Orders will not be shipped until payment is received. Payment for a purchase is required within 48 hours.
Cancellations: Once payment is received, items are generally shipped within 24 hours. Once an item has shipped, it can no longer be canceled.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns and exchanges: Customers have 1 week from receipt of shipment to return or exchange an item. Shipping fees are non-refundable. Customer is responsible for the return shipping fee.
Damage in Shipping: Great care is taken to properly package items to prevent damage during shipping. If, however, your item arrives damaged, contact me within 48-72 hours. Please keep all packaging together for inspection purposes. Send digital photos if at all possible.
There are no returns on commissions or custom-made items.
Thank you for considering to purchase items from Context Reclaimed. I take great care in creating quality products that last and for you to enjoy for years. I am always open to any further questions or feedback you might have.
NEW TO ETSY? Here's a helpful guide to making your first purchase: http://www.etsy.com/help_guide_checkout.php