I ship within 24 hours of payment being received with the exception of weekends and holidays.
Most of my items I provide free shipping for. If for some reason the shipping isn't free it will be stated under the tab "shipping and policies" with the amount for shipping that particular item.
If you are local and would like to pick up your item from me, let me know in a message when you intend to come and I will hold onto the item for you until you can pick it up.
Please double check your addresses on your accounts, once an item has been shipped, I am no longer responsible for the item going to the wrong address if you didn't provide the proper one. I sometimes ship an item within an hour of receiving cleared payment but up to 24 hours unless it is a weekend or holiday.
Please keep in mind that live plants need to be unpackaged as soon as possible, live plants should not be left in the sun to bake inside their packaging, live plants should not be left in severely cold climates, they will freeze and die.
I accept payment via Credit or Debit Card, Paypal or Etsy Gift Cards. If you don't have a paypal account it's easy to use their service as a guest. To find out how, check out this etsy help article http://www.etsy.com/help/article/361
Returns & exchanges
Great care is taken to provide you with the best quality organic items available. Detail to packaging is standard practice for me, I package items so that they have the best chance of making it to their destination.
If for some reason your item arrives with damage, digital pictures are very helpful in this matter. I will happily replace or refund for shipping damage. Unfortunately, I will not be able to refund the shipping portion of the transaction.
I take great pride in my organic products and would appreciate you contacting me before leaving any negative reviews, to give me the opportunity to correct the issue.
I do not offer shipping outside the continental 48 states of the US.