****ALL SHIPPING TIMES ARE SEASONAL AND MY NOT TAKE AS LONG...IF YOU NEED IT SOONER PLEASE BE SURE AND ASK, I MAYBE ABLE TO ACCOMMODATE***** All items are shipped 3 day priority mail. Most of the larger signs and Cords require more time to make so if you need it faster please convo me to make sure that I can get it done and if really pushing you can purchase a "Rush Order" item along with the regular purchase and it will push your item to the front of the production line.
Signs are made after payment is received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your item I will try to make you happy. However all personalized items are non refundable. You can return other items at your expense. If you need to cancel your order there will be a 20% cancelation fee after 72 hours.
If an item is damaged I will replace it but keep the damaged item And the packing I may need it for the insurance. I love to do custom orders and each is different in cost and production time. I will create a custom order for you just convo me or request a custom order and we will go from there. If you like a sign but want something different ( saying, layout or font) there may be a $5 customization charge you will need to purchase that with the regular item. If you like the size or layout but want it totally different it may require a "Full Custom" charge of $15 again convo me first. The color or quote on guest books is not a custom change but if you want it different there maybe a charge but let's discuss it first. I maybe able to do it without a charge. Thanks for understanding, Sonia
For all international orders the buyer is responsible for all declaration fees upon delivery of the item.