If I received your order during the weekdays, I will put them in the post box within 3 days. If I received the order on weekends, I will ship them on Monday.
Shipping takes 1-2 weeks (Domestic - Australia) and 2-4 weeks (International). The items in my Etsy are shipped out with REGULAR AUSTRALIA POST and there is NO TRACKING
Australia post raised their standard shipping fee. AGAIN. But I'm not raising my shipping fee so don't worry. It's just that any order that's over 50 grams I will have to sending them in two parcels instead of one. Sorry about the inconvenience.
Nominno's Etsy accepts PayPal, Credit & Debit.
This shop accept cancellations if the item has not yet shipped out. However if the shipping has been confirmed, I cannot provide refund & cancellation.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Shipping is non-refundable. But if you received the wrong product, please sent me a email (email@example.com) with an explanation and a photo of the product attached, I will sent you a new one for free.