Items are shipped via Spanish Mail, this does not include tracking number. If you wish to have a tracking number, contact me and I'll be able to tell you shipping price which may depends on where you are and weight (especially if you purchase more than one object).
DELIVERY TIME: International delivery time may vary from 1 to 3 weeks, depends on your location. Normally it takes up to 5 days within Europe, and about 2-3 weeks to America, Australia. Other locations need up to 3-4 weeks . If the item turns back as "Unclaimed" I must ask you to pay the shipping costs again. The shipping cost is not refundable.
I accept PayPal. If you don’t PayPal account do not worry, sign-up is not necessary! You can pay via your credit card! Please choose PayPAL as your payment method at checkout. After your order has been submitted, clik “Pay Now” buton, system gives you the option to pay with your credit card!
Payment transactions should be completed within two business days after the purchase.
Returns & exchanges
Most of all, I want you to be happy with your purchase. If you feel you received something very different from what you ordered, or if something goes terrible wrong, please contact me within three (3) days of receipt of item. I will replace your item or you will get a refund if it's sent back unused and in original condition.
Return shipping cost is your responsibility. Shipping charges are not refundable!
For PDF Pattern I can not issue any refunds after you have received the pattern, due to the nature of product. If you have any problems using my patterns, please let me know, I will do my best to help.
For any questions please do not hesitate to contact me.