I ship domestic within the U.S. and International to most countries.
I try to be as accurate as possible in my shipping charges. If your order costs less to ship then you are charged, I will issue a refund for differences over $2.00 USD.
International Customers - Please be patient, International takes an average of 6-14 business days (though usually less). If your package sits in customs (for whatever reason), it can add additional delivery days. If your order is returned to me (due to my error), I will issue you a full refund, including shipping charges.
**Please Note: I am not responsible and will not reimburse/refund for lost shipments. Once I ship an order and it shows active tracking information, I am no longer responsible for shipped items. I obviously have no control over the post office and will accept no responsibility for lost or never received packages. In the case of missing shipments, you would need to resolve the issue with your local post office. ALL orders are shipped with tracking information.
I accept PayPal, Debit, Credit and Etsy Gift Cards. Items ship within 1-2 business days of cleared payment, usually same day if order received before noon PST.
Returns & exchanges
If you are unhappy with your purchase, you have one week/five business days to return the item for a refund of purchase price. Original shipping fees are not refundable and Buyer is responsible for all return fees.
**Craft and Pattern books are not returnable/refundable.
**Instant PDF Dowloads are not refundable.
The returned item must be exactly as sold. Kit's must be unopened (if originally sealed), items unused and clean, no contents missing, resellable condition, etc.
Because this has been an issue in the past, I must explain this (my apologies) - If a kit is sold as new and factory sealed, I am not responsible for inadequate directions or missing items. That is a manufacturer's defect and the buyer must contact the manufacturer directly. I am not responsible for missing charts or missing threads in a new, sealed kit. Thank you for your understanding.
I want my customers to be 100% happy with their orders and I try to be as honest as possible when describing an item. However, sometimes misunderstandings occur or I miss something, so if you are unhappy with an order, please let me know. I will do everyhing I reasonably can to make it right and earn your repeat business.
**Buyers of PDF Downloads - Please Read The Below**
I believe that all pdf patterns listed are public domain and copyrights to these patterns have expired and are no longer considered copyrighted material.
I own over 2000 (at last count) vintage pattern books, the oldest dating back to 1903. All my patterns come from these books.
ALL my patterns are copied from vintage books - I make no claims to having created them myself - they are copied from vintage books/leaflets.
I never learned to knit and can not help with any knitting patterns. Please google any assistance needed - there are thousands of helpful videos online to answer all your knitting questions.