We try to ship best/least expensive when possible. If you have a preferred shipping method, please let us know before payment so that we can calculate your exact shipping rate prior to billing. In the event your purchase arrives damaged, all packaging materials must be photographed along with the damaged item and sent to us. We will make the insurance claim and refund your money or replace your merchandise as soon as possible.
All shipments with include full insurance. Any shipping charges exceeding $2.00 will be refunded to you via your payment method.
We currently accept paypal, Visa, Mastercard, Discover and American Express. If you wish to pay directly, please contact us for directions on payment. If you live in the state of Arizona, sales tax will be added to the price of the item.
Returns & exchanges
A Cottage Home accepts returns on all new, handmade items within 7 days of receipt of merchandise unless they are custom made. Custom made orders are not returnable.
When purchasing a vintage item, please be sure to ask any questions before purchasing as they are not returnable unless they are different than described or pictured.
If you live in or are visiting Arizona, we will gladly accept pick-up of any item. Please let us know at purchase that you would like to pick up the item.