You can expect every ShopLili product to be shipped tied with a bow, in a box or bubble mailer, protected. These products come gift-giving ready!
We ship both domestic and international. Please message us for international shipping quotes as they vary greatly depending on your location.
All "Ready to Ship" orders will be shipped via USPS within 3 business days from the date when payment is received. Custom orders and made-to-order items will require extra time and we can work out the ship date prior to payment. If you need your order to be expedited (and are willing to pay the extra shipping costs) or live locally and would like to pick up your item (and not pay shipping), please message us first to work something out.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred when shipping internationally.
We currently accept PayPal, cashier's checks, money orders, personal checks, credit & debit cards via direct checkout, etsy gift certificates, and Shop Lili gift certificates.
Returns & exchanges
We're sure you'll love the products you receive! Unless damaged, returns are not accepted especially since most products are made to order.
Let us know if you would like anything you see in the shop customized for you, just message us the details and we will let you know if your request can be met.
Please contact us if you have any questions. Thanks for shopping with us!