All items will be shipped in 1-2 business days. Purchases will be shipped to the address indicated on your PayPal or Etsy account , unless otherwise mentioned in the notes to the seller. Shipping costs are $2.95 plus $.45 per additional item.
You will receive an email confirmation confirming the shipment of your package! This email will also include a tracking number and a link so that you can view the status and estimated date of delivery for your parcel.
All items will be sent USPS First Class and may take up to 5 business days to arrive, depending on your location.
International buyers are fully responsible for any customs, duties, import taxes or fees imposed by authorities in their country. Crow And Company is not responsible for delays due to customs.
Crow & Company accepts Major Credit Cards and PayPal. Currently, we are only selling in the United States. Ohio residents will include a sales tax of 7.5%. Shipping will not take place until the order has been paid for by the purchaser.
Orders can be canceled at no cost, if the item(s) were not shipped. If a sale is canceled after the shipment, all shipping costs will be the buyer's responsibility.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you're not satisfied with you purchase I will refund item (s) minus shipping charges if items are returned within 7 days in same condition as they were sent out. Orders can be canceled at no cost if the item(s) were not shipped. If a sale is canceled after shipment, all shipping costs will be the buyer's responsibility.
While we do our best to accurately portray our pieces, please note that some of the colors may appear different on your computer monitors.
Please note these stones are vintage and may have small imperfections such as cloudiness and scratches. These possible imperfections due to their age do not take away from their beauty, rather they enhance the piece.
Feedback is very important to our business. If there is any reason why positive feedback cannot be given, please give us a chance to correct the situation before leaving neutral/negative feedback! We want to help you and others have an enjoyable experience with Crow & Company. We thank you for your continued patronage.