Please note: I have done my best to research and accurately identify all stones. If you find any information to be incorrect, it has not been done so intentionally and I would welcome any additional information you may have. Additionally, I do my very best to accurately represent my products in both photos and descriptions. Please bear in mind that colors can vary between monitors and please don't hesitate to ask if you would like any additional pictures.
All items will be shipped within 1-3 business days upon receipt of payment. All orders will be shipped USPS First Class mail. Please contact me if you would like to upgrade shipping to Priority or Express.
Please note that we do our best to ensure that your items arrive safely, however we are not responsible for any items lost or damaged during shipping.
For International Orders, the buyer is responsible for all shipping and customs fees. If choosing First Class International Shipping, please note that once your package leaves US customs there will no longer be tracking information available and I am no longer able to provide information as to the whereabouts of your package.
We accept all major credit cards and PayPal.
Sales tax will be added to all Colorado orders.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I hope you love your Mile High Beads purchase, but if you are not completely satisfied I will accept returns of any undamaged items within 14 days of delivery. Items must be returned in original condition; damaged items will not be refunded. Buyer is responsible for all shipping costs, both original and return shipping. Refunds will be issued as soon possible but may take up to 10 business days to process.
Your satisfaction is important to me! Please contact me with any issues or concerns before leaving negative feedback and I will do my best to come to a happy resolution.