Gina's Buttons n' Beads ships orders in 1-3 business days of receiving payment, unless my shop announcement states otherwise.
I offer worldwide shipping, but please note that any customs fees, VAT, or duties are the responsibility of the buyer and are NOT included in the shipping prices.
**** Leather cord cannot be shipped to Italy due to Italy's restriction on the import of leather goods. ****
Gina's Buttons n' Beads accepts Paypal, Credit Cards, and Etsy Gift Certificates for payment.
If paying with a PayPal e-Check, please understand that your order will not be shipped until payment clears (usually in 3 to 5 business days).
Sales tax will be added to orders shipped to Pennsylvania and Ohio addresses.
Returns & exchanges
If, for any reason, you are unhappy with your purchase, you may return it within 14 days of receipt for a full refund (minus shipping charges) or exchange. Returned items must be in the same condition as when they were sent. Leather and cotton cords must not have been cut. The buyer is responsible for return shipping. Refunds will not be granted until I receive the products back. Please notify me in advance if you plan on returning an item.
If there is a mistake in your order that is my fault (ie wrong button sent, wrong size of cord, etc), please contact me so that I may correct the mistake as soon as possible.
There is an industry tolerance of +/- 0.3mm when manufacturing leather cording. For example, a cord labeled as 1.5mm could be as large as 1.8mm or as small as 1.2mm.