This listing is for a wooden photo frame decorated using pyrography and personalised with a name or wording of your choice. Please contact me when you order to let me know what you would like.
This listing is for a frame to fit a photo 4x6". Different size frames available so please let me know the size of your photo and I can let you know which options we have available for you. Contact me to discuss your ideas before you order.
Larger frames, or frames of unusual sizes may cost extra.
Each frame is hand designed so will be slightly different to the images. If you want a completely different design then I can work with you to create the perfect frame. Please feel free to message me about any requests you may have.
I will always try to post your order as soon as I can but can take no responsibility for any delays. All items are custom designed and made to order. Thank you for your understanding.
I can ship all items internationally. Please allow me to check individual prices for postage to non UK countries. Thank you.
I have no control over the postal services or customs and taxes added to items from your country. Please check this before ordering as I am not responsible for paying any added charges. As a buyer that is your responsibility.
I do my best to ensure my items are wrapped securely and with the proper care they should arrive in the perfect condition that I send them in. We have all read and seen horror stories of damaged packages but I will try to prevent this as much as possible at my end. Our packaging is mostly recycled as we try to do our part for the environment. This does not affect the quality of our items or the love that goes into making each one.
If you have ordered a custom item then I will not start to make your piece until you have paid. For all other items I will not send the item until you have paid. Please pay when you are ready. Thank you.
Returns & exchanges
I do not offer refunds for custom orders as I will not be able to resell them. Please always check for correspondence with me in case I need to ask you a question about the design or writing style. I cannot complete an order until I have all of the information I need. If a delay is caused due to lack of information I do not take responsibility, but urge you to help me by answering my questions as quickly as possible.
Many of my items are bespoke and custom made. I would like to create the perfect item for you and so want to work with you every step of the way to ensure you are happy with the design from the beginning. Please contact me if you have any questions, queries or requests. I will do everything I can to help.