Your files will be available to download once payment is confirmed. Here's how.
I accept paypal only. Payment must be made within 3 days of auction end. Method of payment Other means the possibility of paying for the purchase of Gift Certificates of my store (not Etsy Gift cards).
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you receive your item damaged in transit please contact me THE SAME DAY so that I may resolve the problem. Please be sure to check your package upon delivery - as I cannot accept claims after 2 days of receipt. A picture of the damage is required prior to any refunds (shipping costs are not refunded). Shipping & Handling is non-refundable
All photos of the items in this shop are made by myself and are subject to copyright. Any unauthorized use of these photos will be considered copyright infringement and will be prosecuted. By purchasing a custom made item you agree that I can use photos of your ordered item for marketing purposes. The photos of all the FairyLaceAndMore items listed here may appear in social media and/or published by the shop owner. Please let me know if you DON'T want the photo of your order to be published or used in any other way - I will keep them private.
All items are packed in a handmade cardboard box with my lace logo. Packing is included in the shipping cost.
I accept custom orders - If you see something in my shop but would like it in a different colour or anything else changed, please message me with your request. I can tat using all sizes of tatting thread: from size 80 (one of the thinnest) all the way up to size 3.
I accept wholesale orders - Please contact me for prices and completion times.
Colours may vary slightly depending on your computer monitor.
Please note: buyers are responsible for any and all custom charges that may be incurred.