Your purchase will be shipped within 2 business days of cleared payment to your shipping address. Please email me if you want it sent to a different address. If your purchase is a gift I can gift wrap and include a card at no extra cost.
All parcels are shipped by Canada Post unless other arrangements are made. Please allow 7 to 14 days for shipping in Canada or US and 14 to 21 days for international shipments by Air depending on country. Standard Surface shipments can take up to 2-3 months delivery depending on country. Please ask for a specific shipping quote.
Small packages are shipped as Letter Mail or Small Packet USA Air with no tracking number, 6 to 14 business days. Larger packages to the USA must be shipped using Canada Post Expedited Parcel USA with a tracking number, 4 to 6 business days. If prompt delivery time is a concern, please let us know and we’ll send you options to upgrade the shipping.
INTERNATIONAL CUSTOMERS PLEASE NOTE: Any customs import fees, duties, brokerage or VAT due on shipments are the responsibility of the buyer. All import documentation required by import country is the responsibility of the buyer.
International buyers assume all responsibility & full risk of lost, mis-directed or un-delivered mail/packages/items.
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.
By agreeing to & completing the Etsy transaction, buyer waives all liability & claims against seller.
I accept PayPal, debit cards, credit cards, Etsy gift cards and E-transfers. Contact me if you need to make other arrangements.
You do NOT need a PayPal account to pay with Paypal or by Credit Card. You can follow the links to pay with a credit card without creating an account.
We will ship your purchase once we've received confirmation of payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We do not accept returns due to the fact all items are vintage. All purchases are final; no returns, exchanges, or cancellations once the item has been ordered.
However we will consider case by case in certain circumstances. Please keep all packaging and take pictures in cases of damage while shipping. A claim by the receiver must be filed with Canada Post to obtain insurance coverage.
Should a refund be necessary, as decided by both buyer and seller, it will be for the item PRICE only as shipping costs are non-refundable. The item must be returned, at the buyer’s expense, within 7 days. The item being returned must be returned in the same condition as originally sent in order for a refund to be processed. We do not refund if item is damaged in return shipment and it is the buyer’s responsibility to insure items being returned. Please contact me asap if damage while shipment has occurred immediately upon receipt of purchase.
Our antique and vintage china are in their original condition and were manufactured before today’s stringent safety standards. Please be aware that we do not imply any guarantee of compliance with today’s safety standards. By placing an order, you acknowledge the antique/vintage item(s) we are selling and that we are not liable for any defects arising from wear and tear.
Please note that antique and vintage china items are more delicate than your everyday china. You will need to be careful about how you handle, clean, and store them. Your purchase indicates that you agree with all of the conditions.