All orders are carefully packed to assist in a safe delivery and are mailed via Australia Post.
I ship to the address listed on your Etsy account. If you are paying with paypal, please ensure your address on your paypal account is correct. If you prefer to have your items shipped to another address, please convo me and let me know where you would like your items sent to.
PLEASE NOTE Shipping charges do not include insurance; I cannot be responsible for lost packages, so if you desire insurance, please convo and I will adjust shipping charges.
I truly appreciate buyers who pay immediately using PayPal.
I would appreciate payment within 3 days of your order, but please contact me if other arrangements are needed. No payment or contact within five days of purchase may lead to cancellation of your order.
Returns & exchanges
If for any reason you are not 100% happy with my journals, please let me know. I am willing to work with you to make things right for you.
If you would like to return your purchase, you must contact me within 3 days of receiving your item to discuss the details of the return. You will be refunded the amount of money that you spent on the item(s) less shipping cost. Once I receive the item back in it's original condition, I will refund your money.
I truly like to think that when people receive one of these journals they think it was made espcecially for them. That's why I love doing custom orders. If you have a hard to buy for family member or friend, please let me know and I'll check my stock to see if we have that 'made just for them' title.