All of items are made to order, Please allow me 2 weeks for production.
Goods are shipped from Europe, capital of Latvia - Riga.
Average shipping time:
Europe - 4 to 10 working days US, Canada, Australia 7 to 20 working days (US normally 6 to 8 days by USPS) Everywhere else 7 to 25 working days, depending on your location.
For all items express shipping is available! As express shipping price varies depending from destination country, please ask and we will prepare a quote for you!
I accept PayPal or any credit card through Etsy Direct Checkout. Brief manual how to shop on Etsy: http://www.etsy.com/help/article/339
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
All items are well made, well packed and corresponds to pictures and description. (Still, as there are no 2 same pieces of wood in the world and item is handmade, slight variation in look and color is possible.)
If, by any reason you have any claims, please contact me! SilverBeard Lamps want you to be 100% satisfied, and I will do my best to sort everything out!
Please note that buyers are responsible for any duties and customs charges that may be incurred.