Items are shipped on weekdays Monday to Friday excluding UK Bank Holidays, and within 3-5 UK working days from payment.
Delivery is usually within 2-3 working days within the UK. For international orders (outside the UK) delivery is usually 5-7 working days, but can take up to 4-6 weeks, particularly in poor weather.
I use untracked, uninsured and non-signed-for mail services by default, but will quote for other delivery methods upon request.
Please note that all items are dispatched with an accurate customs declaration as per the sale price.
I reduce postage costs when multiple items are purchased. I package items together where possible and refund any excess postage. I may divide up large or valuable orders into several packages.
Shipping is always by first class post. International orders are always sent by Royal Mail Airmail unless otherwise requested. I am happy to quote for alternative delivery methods upon request.
Payment is to be made within 3 days unless otherwise agreed, and prior to dispatch. If payment has not been made within the agreed period then the transaction will be deemed cancelled and the item will be relisted.
Returns & exchanges
Returns are accepted provided that they are posted within 14 days of receipt, and are returned in good condition. Please contact me in the first instance by email to discuss any returns.
The purchase price for agreed returns will be refunded upon receipt of the goods, provided they are in the same condition as sold.
Return postage, packaging and losses are the responsibility of the buyer. Please keep a proof of postage to resolve any issues over losses.
All items I sell are either vintage or antique. I have been careful to note any age marks, flaws, damage etc. in the item descriptions, but items are sold as seen.
Should you have any queries please do not hesitate to contact me.