The jewelry is shipped from Bangkok, Thailand. Your order will be ship within 1-3 business days after purchase.
The standard shipping cost is $3- $10 for first item and for the additional item cost $0.5 each! Tracking code will be provided after the parcel has been shipped.
Int’l Letter-Air + 01-Int'l Registered-General Have Tracking number RR xxxxxxxx x TH 7-10 day to customer Asia Zone Example : Thailand, Singapore. Except (With location 2-4 week) The package need about 2-4 week arrive after we ship out, include USA,CANADA,UK,AUSTRALIA,NEW ZEALAND and other EUROPEAN countries, but sometimes need more times like in the bad weather or in the winter!
CUSTOM FEES Your order may have extra charges from the local Customs. Shipment may be subject to taxes and custom fees in the country of delivery. These costs are the customer’s responsibility.
Only accept Paypal as a secured payment method.
Returns & exchanges
FOR LOST ITEM After end of maximum time for shipping (4 week) but no response for status update of item. Please wait Four weeks for process investigate and refund. (Total time to use when item lost before refund = 8 week after item ship out from Thailand) because some rare case item delay from bad weather (blizzard, snowstorm) or busy traffic from buyer country.
DEFECTIVE PRODUCTS Please contact me to exchange the non-functioning or damaged-product. The exchange request has to be made within 7 days after you received the package.
IMPORTANT NOTICE If you do not notify me of your intention within 7 days after receiving the product, I can deny the exchange or refund request.
Additional Policies and FAQs Please feel free to contact us. Any comments, suggestions, and enquirers is appreciated. Please let us know how we can improve and serve you better. Thank you.