Items purchased will be shipped via USPS upon receipt of payment. Your order will be confirmed, and you will be notified of the estimated lead time for manufacture of your order. PLEASE CONSIDER LEAD TIME WHEN PLACING YOUR ORDER. All shipments are insured against loss. In the event of a misdirected shipment, The 98 Pound Wickling will confirm status of your order before a refund is made. WE DO NOT SHIP CANDLES OUTSIDE OF THE CONTINENTAL UNITED STATES.
Payment in full must be made within 48 hrs. of purchase (if not immediately, such as with PayPal). Large orders in excess of $250.00 USD may be excepted from this (inquire with The 98 Pound Wickling prior to purchase). CANCELLATIONS: Order cancellations must be made within 24 hrs. or original purchase date. Orders cancelled after item is shipped are subject to normal return procedure upon arrival. TAX: California purchases are subject to sales tax.
Returns & exchanges
All returns and exchanges must be authorized by The 98 Pound Wickling prior to return shipment. Your satisfaction is guaranteed! Your purchase price will be refunded if you are not satisfied with your order. Please notify The 98 Pound Wickling immediately upon receipt of items damaged in transit. Exchanges are allowed on items of equal value only.
SAFETY: Candle safety labels are included on all candles. Candle safety sheets are included with all candle purchases; additional copies may be requested at no charge or downloaded from The 98 Pound Wickling's website at www.98poundwickling.com. Candle safety guidelines should be reviewed prior to candle use to prevent danger of misuse or accidents. THE 98 POUND WICKLING IS NOT RESPONSIBLE FOR ANY DAMAGE OR LOSS INCURRED WHILE USING CANDLE PRODUCTS. ALLERGIES TO SOY OR FRAGRANCE: The 98 Pound Wickling uses soy wax, a derivative of soybeans. Fragrance oils are skin-safe, mostly synthetic blends that may contain natural essences. Other ingredients known to cause reactions in sensitive persons are Shea Butter, Jojoba Oil, Vitamin E Oil, rose petals, natural dried culinary herbs, and natural mineral-based soap dyes. PLEASE INQUIRE IF YOU ARE UNSURE ABOUT THE INGREDIENTS OF ANY PRODUCT MADE BY THE 98 POUND WICKLING OR WISH TO KNOW MORE ABOUT THEM. WE WILL BE GLAD TO ANSWER ALL INQUIRIES. THE 98 POUND WICKLING IS NOT RESPONSIBLE FOR ALLERGIC REATIONS IN PERSONS WITH KNOWN OR UNKNOWN SENSITIVITIES. PLEASE AVOID USE OF ANY PRODUCT OR INGREDIENT IF YOU SUSPECT SENSITIVITY TO THEM.