Current processing time for “ready to ship” items is 1 to 3 business days. Please allow up to 10 business days for all custom orders to be completed and ready for shipping.
All payments are processed through Etsy at the time of checkout. We receive no detailed information from Etsy about your debit/credit card information.
Returns & exchanges
At this time, I do not offer refunds. Please refer to the measuring chart and carefully measure your dog. If you have any questions as to how to measure, please notify me before placing your order. For custom orders, please make sure that you give me the correct measurements, they will be made to the measurements that you provide me.
My designs are not mass-produced. They are handmade, which means that design placement and measurements will vary slightly with each handmade item. On custom orders, if a trim, embellishment, fabric or ribbon is unavailable or has been discontinued, a similar product will be substituted.
Please keep in mind that no matter how hard we try to represent the true color of my items, each monitor reproduces colors differently. That may cause you to see the colors slightly different that the actual color.
Do not leave your pet unattended, all clothing is suitable for gentle walking purposes only. Although I use very strong Velcro, it is NOT SAFE to leave you pet or depend of your pet to not pull loose while walking. Remember your pet’s safety is your responsibility, Four Paws Couture is not responsible for any injury or loss caused by the use or misuse of our products.