Shipping methods are shown at checkout. If a custom order is needed the timeframe for completion of the item and the shipping time frame will be discussed between myself and the buyer using the Etsy conversation link in my shop. Confirmation will be sent to your email the day the item(s) are shipped.
My shop accepts credit card payments ,etsy gift cards and pay pal.
I take pride in creating fair purchasing for all my buyers. Refunds and exchanges are available upon request within 30 days of receiving your item(s). If you need an exchange for a different item due to sizing issues or other manufacture related reasons, I will accept the exchange item for item at equal or greater cost. I will take responsibility for the shipping in exchanges. If you have any questions do not hesitate to contact me before your purchase.
Please utilize the Etsy conversation link in my Etsy shop.
Returns & exchanges
Items that are damaged or lost can be reported to me. This needs to be done within 30 days of receiving the item(s). Damaged items should be reported to me via Etsy conversation and will require returning the item to me at my cost, we can have a discussion about replacement at the time it is determined the item needs to be returned. Refunds can be made available if it determined that is the only option, during our discussion.
Please utilize the conversations section of my Etsy site to begin this process when needed.