Orders are usually shipped within 5 to 7 business days unless it is a custom order. Insurance is not included.
I accept PayPal, Credit Cards, Debit cards and Gift Card payments. If payment has not been received within seven (7) business days, order will be canceled and item will be relisted.
Returns & exchanges
All sales are final. CreationsToGo nor I are responsible for any damages and losses, if wrong address is in your account or if postal service delivers to wrong address. I ship to the address in your Etsy account. No refunds or exchanges.
Custom Orders and Made to Order items can take 1 to 3 weeks depending on what is ordered and how many orders I have at the time order is placed. I always work as quickly as possible to get theses orders filled.