-Orders are shipped within 5-7 business days of placing an order. -All orders are mailed through USPS First Class Mail with tracking. Please allow up to 24 hours for tracking info to be updated. -Once orders have been shipped, it is out of my control. -Shipping can take up to a week or two, depending on USPS. -International shipping can sometimes take up to a month to arrive. -Please keep in mind that any customs charges or taxes are the responsibility of the buyer. -If there are any problems or concerns, please contact USPS and/or send me a message.
I accept credit cards through Etsy at checkout and PayPal payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
-Please note that item colors may display differently depending on your screen. Refunds will not be issued for that reason or if you change your mind and no longer want/need the item. All sales are final.
Returns on Defective Items: -If the item(s) is broken/defective, please send message me within 24 hours of receiving the shipment and we will work something out.
-If a refund is given, the cost of shipping will not be included in the refund.
-If a refund is given, the buyer is responsible for shipping the item(s) back to us.
Each item is personally handmade and hand-cut. Since colors are often hard to detect through a screen, please know that your colors may vary slightly from what you see in the screen.
Please know that we are not responsible for any custom taxes or fees you may be charged for international shipments.