All purchases will ship within 3 business days of receiving payment. Sometimes I need a little extra time to properly pack and ship an item but usually I ship much quicker.
Most jewelry is shipped first class within the US. I cannot be held responsible for items damaged or lost in transit. If your item is marked delivered, it is considered delivered even if stolen off your porch, so please ensure you choose a safe address for delivery.
All single items are packaged in a black, reusable box, tied with black twine. Each purchase comes with a collectible "Art and Soul of America" postcard.
I accept PayPal and all major credit cards. I welcome payment plans on any item over $100 listed in the shop. Just ask!
Returns & exchanges
\\ EXCHANGES \\
Exchanges only on handmade WCS Designs. Items must be returned in the condition in which they were received, otherwise it will diminish the value of your exchange by 50%.
If you are unsatisfied please contact me immediately. Exchanges are offered on a case-by case basis. After 14 days this option expires. Please make sure you know your ring size, as rings cannot be resized. I will not refund a ring that has been ordered and does not fit once it reaches you.
Everything I make is by hand, with lots of love and attention to detail, which is reflected in the prices. This jewelry is not being made in bulk in a sweatshop somewhere, so please keep that in mind when ordering.
Customs charges are the responsibility of the buyer.
\\ CUSTOM ORDERS \\
To begin all custom orders, a non-refundable 25% deposit is required, which is taken from the full purchase price of the item. This is to ensure the security of the sale. After the deposit is made, please allow up to 3 weeks for the creation of your item. Once the item is complete, a listing will be posted in my Etsy shop, minus the cost of the deposit. Your order will ship once the listing is paid.
\\ RE-SIZING RINGS \\
I reserve all rights to choose which rings I will re-size. If I agree to resize the ring, there will be an additional charge a $20 fee. Just send me a message and I will adjust the price on the requested item.
\\ RESERVED ITEMS \\
In reference to reserved items, I will only place an item on hold with a non-refundable 25% deposit based on the purchase price. This ensures the security of the reserved item and covers for the inconvenience of a lost sale if the customer does not follow through. Please understand that an item is only protected after this deposit has been made. After the deposit is made, the item must be purchased within two weeks. If the purchase has not been made by the end of the two week period, you will lose your deposit. Reservations are a risk to me, so I ask that you please do not request to reserve an item unless you are a serious customer.