Standard sizing for nails: S - 15mm (1.5cm), 12mm (1.2cm), 13mm (1.3cm), 11mm (1.1cm), 10mm (1cm) M - 16mm (1.6cm), 13mm (1.3cm), 14mm (1.4cm), 12mm (1.2cm), 11mm (1.1cm) L - 18mm (1.8cm), 15mm (1.5cm), 16mm (1.6cm), 14mm (1.4cm), 13mm (1.3cm) Reminder: Sizes are based on the width of your nail, not the length!
Each set comes with ten nails, each have been hand painted. There will always be some slight variances in handmade nails.
All Ostoksia Nails are made to order. Please allow up to two weeks (14 days) for your nails to be created and decorated before shipment. Shipping times will vary depending on the country the nails are being sent to - please keep this in mind although we endeavour to have your nails sent to you as quickly as possible!
If none of the sizes, tip shapes, or lengths are quite right, please send through your measurements when ordering and we will be happy to create a nail set just for you! If you aren’t sure of the size, it is better to go larger than smaller. It's easier to file a nail smaller than it is to make it bigger! 😆
Note: The purchase of nails will NOT include glue or nail tabs.
All nails are hand painted, so please allow up to two weeks (14 days) for your nails to be designed and created before they will be shipped over to you. If you require express shipping, contact us beforehand. Express shipping will cost a little extra and is not available to all countries. All items are shipped via Air Mail and will be charged accordingly.
Shipping costs: $5 AUD for orders within Australia and $10 AUD for the rest of the world. Shipping times will vary between each country. USA, Canada, Europe & UK, Middle East, Africa and Asia should take roughly 7-10 working days but can take up to 14-21 working days in some cases. Items shipped within Australia should take up to 4 working days to arrive. If you do not receive an item within the month from the date it was posted, please contact us.
Ostoksia accepts payments from PayPal as it is the safest and most efficient payment method. If you do not already have a PayPal account, you can create one here: http://paypal.com or click 'Sign in as a guest' to pay without an account. Payment for Ostoksia Nails can also be made via credit card.
If you wish to cancel your order, please contact us within 48 hours of payment. Upon cancellation, you will be refunded a full amount.
Returns & exchanges
Ostoksia Nails are shipped in the best possible condition. If you receive a damaged item, please understand that it is at the fault of the courier and Ostoksia Nails will not be held accountable for nails once they have been despatched. If you are unhappy with a nail set that has arrived damaged / broken whilst in transit, please contact us within 2 days of receiving and you will be refunded (excluding shipping costs). If you are simply unhappy with the nails, there will be NO refund for this.