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We accept all payment options offered through Etsy. If you've hit order and changed your mind, please let us know right away and we can cancel the order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you'd like to return an item, don't worry! Just get in touch with an Etsy message. Include your order number and let us know that you're shipping it back. Once it arrives, we'll either give you a refund or exchange for a different item, your choice!
Custom orders are a blast! ElectroPOP can custom design fabric, so anything you can imagine can be put onto a piece of clothing. Get in touch and describe your idea, and we'll see what we can do. But keep in mind that custom projects may take a long time to finish, especially if the fabric is being custom-printed, so make sure to contact us early if you have a deadline.