This shop does NOT SHIP to unconfirmed US addresses. If you want an item(s) shipped to an address other than your main payment etsy address, click on "edit address" in your payment accounts and "add" the new address. Then SELECT the preferred destination address from the drop-down menu BEFORE you pay for your item(s).
All shipping is done to the etsy checkout address only, so please make sure it's accurate. Items which are returned to me because on an incorrect address will be reposted at the buyer's expense.
Shipping is usually done within 2-3 business days of a confirmed payment. If you require "rush" shipping, please convo me immediately to discuss your required time frame. In-transit time varies, so please take that into consideration when you order.
If you are in international buyer and you don't see your shipping rate listed, please let me get a shipping rate for you. Any customs duties, fees, taxes and other related fees would be the responsibility of the buyer. Items going through customs can take longer in some places than others, so please keep that in mind when you order. PLEASE NOTE: Sorry for the inconvenience, but some shipping charges have changed. The USPS has made their annual postage rate adjustment effective January 2017.
The U.S postal service does not offer insurance on 1st class packages to international destinations. Therefore, I purchase insurance for your package from a 3rd party carrier so that you can be confident that care has been taken to see that package arrives to you safely.
I'm happy to provide quotes for combined shipping. Just convo me with the quantity of an item and your zip code or postal code before making your purchase.
And to be kind to the environment, I reuse and recycle mailing materials such as shipping boxes, mailing envelopes, bubble wrap, etc. whenever possible. So don't be surprised if something comes to you in a repurposed box, bag or envelope!
I accept PayPal and direct checkout, as well as etsy gift cards and certified money orders in U.S. funds. My bank recommends 7 business/bank days for clearing a money order. Shipping is done after the money order is cleared. Any taxes, custom fees, and such are the responsibility of the buyer.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I do want you to be happy with your purchase and I will take a return if I have inaccurately described the item. Any return must have my prior approval. The price paid for the item(s) will be refunded (by the same method used to make the purchase) when the item has been returned to me in the same condition that it was sold to the buyer. No altered item(s) will be accepted for return. Return postage/shipping and insurance to avoid potential loss or damage during the return journey is the buyers' responsibility. I do not refund postage/shipping on a purchase either way - unless I have inaccurately described the item or mailed the wrong item in error.
If you receive a package that has been damaged in transit, please notify me immediately. Do not throw away the broken item(s) or the packing materials as you will need to provide a photo(s) of the damage so that I can work with you through the claim process.
This shop has no affiliation with American Girl ® or any other doll or doll clothing company.