All vintage items for clothing are clean and steamed and all non clothing items are in the condition as they will be displayed in the listing when shipped. Once they leave here we are not responsible for the condition they are received in. We take care to pack everything as if it were our own. We appreciate our past.
Soy candles, melts and all soy product are a delicate item. Soy will not withstand high heat. We will do all in our power to pack them according to the climate and season for their destination. Once they leave our hands we will not be held responsible for their condition when they arrive to their destination. If there is breakage upon receipt we do not claim responsibility you will have to contact the shipper. Also please be advised that true soy will cloud when is sets.
The outdoor candles stand a higher heat but we will still pack them according to their destination. This is a hard all natural wax. Again they will leave here in pristine condition. Any damage during shipment is not our responsibility.
Again we take care to pack items accordingly to prevent shipping damage not heat damage. Any breakage must be taken up with the shipper.
We do appreciate your business. All orders will receive a gift from us and all gifts will vary from purchase to purchase they will not be the same for each customer. This is our way of thanking you for your support.
If there is an issue please contact us directly so we can work together for a resolution.
We follow Etsy payment
Returns & exchanges
Refunds will be based on direct contact with us. You will need to provide all information Necessary (possibly photos) to us and we will work together to make things right.