Shipping costs includes tracking. At this time, the shop ships only within the US.
Payment is due at time of purchase. Paypal accepted.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
*** Please note - All orders placed after Feb 21, 2018 will have a two week processing time prior to shipping. If you need an item sooner than that, please send a message to ensure your deadline can be met before purchasing. Please also allow for USPS standard shipping times in your calculations. Thank you so much for your understanding and support! ***
*Custom orders are non-refundable.
*Please double check the shipping address before you place an order. The shop will not provide a replacement product or refund once an order has shipped to the address provided.
*If an item arrives damaged, you must message me within 2 days of delivery, with pictures of the ITEM and PACKAGING. This will help me assess the situation and is also required for any insurance claims. Please be aware that you will also have to sign an electronic affidavit for any insurance claim.
Customer service is an integral part of the shop, so if you do have any issues, please do not hesitate to contact me. I would love the opportunity to find an acceptable resolution together, should there be any problems.
If you have any questions, please do not hesitate to ask.