I try to ship the cheapest way possible. I use USPS Priority Mail most of the time. For larger orders I may ship UPS. Insurance is included up to $50. I do ship overseas. Please contact me for rates. If your order arrives broken please keep all packaging and contact me immediately. I will file a claim. I will also replace the broken item as soon as possible.
Paypal is my preferred method of payment.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Everything you need to know about my items are included in the listing. If you receive your item and you feel I have grossly misrepresented the listing please contact me and I will work things out. If the outcome is a refund I will refund the amount you paid for the item minus any shipping fees. I will refund your money as soon as the item is returned to me in its original state. Returns should be done in the original box and insured against damage and loss and in a timely manner. Please contact me with any questions.
All my items are made to order using your specifications. I try to ship items within 10 business days of payment. Large orders, special orders, items that require painting or during peak selling times please allow extra shipping time. If you need your item by a certain date please email me and I will do my best to get your order to you.