Orders usually ship within 1 business day via US Postal Service.
Returns & exchanges
All items are brand new unless otherwise stated. Any problems or requests for refund or exchange must be reported within 3 days of receipt of order. No returns for refund will be accepted without pre-authorization from Maple Creek. Authorized returns for refund must be unused and in original/unopened condition. A 20% restocking fee may be charged to all returned items. All shipping costs are the responsibility of the buyer; shipping costs are not refundable as they go to the shipping company.
COLOR VARIATIONS. The actual item color may vary from the color shown. Variations in computer monitors and web browsers, photo lighting, and other conditions prevent us from guaranteeing an exact match to the color shown online. Although this rarely occurs, due to die lot changes a very slight shade variation is possible if you reorder the same color item. When an exact match is necessary please send a sample of the exact shade needed.