Orders normally shipped in 1-3 business days except some specific items.
Orders will ship with Jewelry Box or Pouch by Registered air mail with Tracking Number. Postal charge approx USD 3 to USD 9.0 depends on weight and destination, charge can be seen from individual items.
Orders more than USD500.0 will suggest to ship by Fedex International Economy. Fedex will cover Insured value up to USD1000- for most countries. Insurance charge addition 2% by Fedex. To Asian/Australia USD35- To USA USD36- To Europe USD58- To Brasil/Russia/MiddleEast/Africa USD80-
Please contact me if you need to ship in other way or buy Insurance for your shipment.
Buyers are responsible for the duties and taxes for import into your country. If you refuse to pay for the fees associated with your shipment and returned to me, I will refund your order minus 30% restocking fee and shipping charge. Thank you for your understanding on this issue.
Paypal payment is preferred! International Bank Transfer is also available for choice; please contact us if you need other payment methods
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you want to return the Jewelry you ordered, please contact me through Etsy Conversations within 3 days of receipt. The Jewelry should be unused, Barcode Label uncut, and returned within 7 days in original packaging through registered air mail with tracking number at the Buyer’s cost. There will be a 10% restocking fees. Amount with less 10% restocking fees and shipping will be credited on receipt of the returned package, if the returned item is noted to be in good condition. Please note that we don't accept return for Custom Orders, I will email the picture to you before shipping it.
Maintenance We can offer stringing maintenance, charge applied and shipping cost is on buyer's side.
Jewelry care All jewelry packed ready as Gift. Store Jewelry in dry and cool place with Zip Lock plastic bag. Handle with care. To avoid direct application of perfume or skin care products to jewelry, suggest to apply perfume or skin care well before wearing jewelry.