Each shipping has a tracking number, it is certified package, signature required. If you are not at home, you need go to your local post office to get the package. Your local post office will help to keep the package for 1-3 weeks, then return to the sender. Please convos me if you have not receive your package over 20-25 days. - Worldwide Shipping - Shipping times to USA 14-21 working days (90% in 14 days) - Shipping times to EUROPE UK & AUSTRALIA 10-14 working days - Shipping times to SOUTH AMERICA 21-30 working days
PLEASE TAKE NOTE customers who live in Canada, Recently I have noticed that all the packages to Canada took 2 months to arrive from Malaysia to you. I do not know the reasons and the circumstances on your side, but I would like to ask for your understanding and patience to wait for your orders to arrive. Also, please kindly reconsider before ordering if you are expecting a speedy delivery. If there are any changes for the postal arrangements, such as any info that I need to specify in order for the packages to reach you faster, please kindly let me know. Thank you very much for your continue support.
We only accept Pay Pal so far.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I can't held responsible for losses ,damaged or delays of post service due to holidays or weather conditions, but kindly contact me and I will be happy to solve the problem. Your understanding is truly appreciated!
We can ship by regular airmail (with no tracking ), the shipping fee would be cheaper and no need signature. If you need it, please leave me message, I will make the cheaper part of the shipping fee refund to you.
Returning shipping costs are paid by the buyer. I can not take responsibility for lost/damaged packages that are shipped back to us. Please use registered or recorded for your own benefit.
Thank you very much for your order! I really appreciate your positive feedback if you are satisfied with my items.. If by any chance, there is something with my items, or my service you are not satisfied with, please do convo me before you leave any feedback. I will do my best to solve your problem as soon as possible. Hope we could have pleasant deals every time!