I offer combined shipping for multiple items purchased. To qualify for combined shipping, your purchased items must be paid together in one payment transaction.
Your purchase is shipped by Normal Mail (with no tracking number) within 2 business days upon receipt of payment. If you require delivery confirmation with tracking number, I will have your purchase shipped by Registered Mail. Registered Mail cost an additional $2.00 to ship. Please contact me prior to making payment so that I can adjust the invoice to reflect the increase in shipping cost.
Orders above USD$75 will be shipped by Registered Mail.
For domestic shipping, please allow 1-3 business days for delivery. For international shipping, please allow 8-14 business days for delivery.
For Singaporean customers, local bank transfer is preferred. Please indicate your mode of payment upon checkout.
For international customers, prompt payment is expected through PayPal upon checkout. I reserve the right to cancel your order if payment is not received within 3 days of your purchase.
Please convo me if you are unable to make payment in time.
Returns & exchanges
Due to their handmade nature, please understand that my cabochons are not perfectly clean, flat, painted or printed. Minor scratches and spots are also unavoidable. Please take note before considering a purchase. No refund will be given for the above reason. All sales are final.
In the event that I get your order wrong, please convo me. An exchange is possible and shipping costs will be borne by me.
I am not responsible for any loss or damage of items during mail transit. It is recommended that you opt for Registered Mail with delivery confirmation for a more secure delivery.
If you need bigger quantities of any item in my shop, please convo me.