Orders are sent from Adana City, Turkey via registered mail traching. Approximate shipping time to U:S and Canada 15-30 days; to Europe is 15-20 days.
Delays can occure due to customs or other unkown mysteries, if you have any concerns about your package please do contact with me, I always solve problems!
PayPal and Sopier payment system
Returns & exchanges
I want you to be happy with your purchase
It is my goal to make sure you are completely happy with your purchase but understand that this may not always be the case. Please keep in mind that each computer monitor shows colors differently than the next and I always do my best to explain each item, therefore I cannot accept returns based on color differences caused by computer monitors.
In addition please let me know within 48 hours after you receive the item if you are not satisfied with it. I refund if the item is sent back unused and in original condition. Returning shipping costs are for the buyer. I do not take responsibility for lost/damaged packages that are shipped back to me. Please make sure that I receive the correct shipping address, if package is returned to me, you will have to pay shipping again to have package shipped back to you.
Custom orders can NOT be refunded, as they are specially made. Earrings can NOT be refunded due to hygiene reasons.