Pre-made items will ship within 3-5 business days. Custom order shipments will be determined at time of the quote package acceptance. Shipping only within the U.S. from either Coon Rapids, MN or Cape Coral, FL. Shipping costs are based on Etsy's recommendation per weight and box size.
Payments are accepted through Direct Checkout and PayPal (most all major credit cards). All payments are due at time of purchase, including special orders. We appreciate all of our customers. Thank you.
Returns & exchanges
We want you to be happy with your purchase. Standard policy is that all sales are final and there will be no refunds or exchanges for your purchased items. However, we understand that sometimes circumstances warrant a review of this policy.
Please feel free to contact us and we'll try our darndest to work with you on some resolution. If a return is accepted, refund or a portion of it will be made after receipt of the purchased item. Please contact us within 5 days of receipt.
We reserve the right to refuse returns or exchanges of items that are not in new condition due to damage or misuse by the customer.
We also do custom orders. Contact us with your requests. Requests can include special words on glass, paper, material, tiles or wood.