Once the order & payment is made, we will process on your charms, it will take around 5 to 7 business day to finish your chains (depends on how many you had ordered), and for other goods, it will take upto 7 to 10 days to receive from the supplier, if the goods are out of stock at the moment you had placed your order. Then the goods will ship within 3 - 4 business day. Thank You
1. Order can ONLY be cancel & refund within 24 hours after the order was placed
2. NO EXCHANGE , unless the goods arrived to you in bad condition(Broken or missing pieces).
3. REPLACEMENT ARRANGEMENT will be send to you with free shipping, as my apology, IF your goods unfortunately arrived to your hand in bad condition.
4. NO REFUND FOR: * order which had been made after 24 hours * order which had been shipped out * order which had been arrived to your hand in bad condition (there will be replacement arrangement(3))
Returns & exchanges
We are sorry, our store do not offer any refund. But if there is any matter on the chain, we could do a exchange within 7 days after the package had been delivered to you.