This is a red silicone mat with pyramid-shaped spikes. It is meant for doming/glazing resin pieces or other projects. It is also considered a cooling mat and can be used to cool hot foods on and even used to glaze foods. Since this mat is silicone, it is very flexible and easy to clean. If you intend to use this mat for resin, the excess resin can easily be picked or shaken off once it is cured.
WARNING: NEVER use the same mat for both food and crafts. Doing so could cause contaminated food products and lead to illness. Please use separate mats for crafts and food.
PACKAGING • Product comes shipped in a bubble mailer. • Excess bubble wrap may be used where needed. • Receipts are not included with package in attempts to save paper. Instead, you may view your order online at https://www.etsy.com/your/purchases/
• I cannot be held responsible for orders that become lost and/or damaged by the postal service. If this happens, you must contact your local post office to resolve any issues with them or contact USPS.com. • Shipping upgrades to add insurance on the package are available. Insurance will protect your product if the item is lost/damaged in the mail. Please consider purchasing the insurance because I cannot do anything if your item is lost/damaged if you do not purchase insurance.
~ US DOMESTIC ORDERS ~ • Allow 2-4 weeks for regular, made-to-order, or custom orders to process before shipment. • Allow 2-4 weeks for plastic mold orders to process before shipment. • Ships from Pennsylvania, USA • Most orders come packaged in bubble mailers, excess bubble wrap will be used if necessary; more fragile orders will be shipped in a box. • Tracking information included with every purchase • Receipts not included with purchase to save paper, but can be found online here https://www.etsy.com/your/purchases/
~ INTERNATIONAL ORDERS ~ • Allow 2-6 weeks for orders to arrive in mail • If it has been 6 weeks and your item still hasn't arrived in the mail, please wait an extra 2 weeks as I've found that some packages take longer to arrive to other countries (such as ITALY and PERU). • I cannot be held responsible for customs fees your package may incur as they are imposed by the receiving country and are not in my control. • Receipts not included with purchase to save paper, but can be found online here https://www.etsy.com/your/purchases/
Fancy Sammy accepts PayPal, Etsy Gift Cards, and all major Credit Cards.
PENNSYLVANIA RESIDENTS: The state of Pennsylvania requires me to charge a 6% sales tax on any item purchased by Pennsylvania residents.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I strive to give you happiness with your product. If you are happy with your product, please post a picture and/or leave positive feedback. If you are unhappy with your item, please send me a message before leaving any negative feedback. I will be more than happy to work with you.
~ FOR LOST/DAMAGED PACKAGES IN MAIL (NO INSURANCE) - • I am NOT responsible for lost/damaged packages in mail. However, I do offer insurance upgrades on all packages. Please consider purchasing the insurance because it will protect you if your item is lost/damaged. • If you did not purchase insurance, then it is out of my hands if your item is lost/damaged. However, you may contact your local post office or USPS.com for help.
- FOR LOST/DAMAGED PACKAGES IN MAIL (WITH INSURANCE) - • I can offer a refund on items that are lost/damaged IF insurance was purchased with shipping. I CANNOT offer a refund on any item that you deem to be "lost" but marked as" delivered" on the tracking information (if this happens, you must contact your local post office or USPS.com). • For DOMESTIC packages, you must wait 21 days before I can file an insurance claim items as lost/damaged. • For INTERNATIONAL packages, you must wait 45 days before I can file an insurance claim on items as lost/damaged. • For any package sent to ITALY, you must wait 60 days until I can file an insurance claim on items as lost/damaged. • If you claim that your package is lost, but the tracking information shows it as delivered, I CANNOT be held accountable. You MUST contact your local post office and provide them with the tracking information to track down the package and/or file a claim with them OR at USPS.com. • You MUST sign and file an affidavit BEFORE I can issue you a full refund or re-send you your item. I will set up the insurance claim process, all I need you to do is fill out your portion of the affidavit. • If your item was damaged in the mail, please take photos and hang onto the product as they will be needed for insurance claim purposes. If you throw the item out and do not take photos of the damage, it could void the insurance claim.
- FOR PACKAGES THAT ARE RETURNED TO SENDER/SELLER - If a package is returned to me due to being provided with an incorrect/undeliverable address at checkout, then I cannot issue you a refund on the shipping cost. However, I can issue you a refund on the item. To avoid this, please make sure your shipping address at checkout is correct. If it happens to change or it is incorrect after you completed the checkout process, please message me immediately so that I can fix the address manually on my end before shipment. If I am not messaged before I shipment, then this does not entitle you to a refund.
~ CUSTOM ORDERS ~ If you would like a custom order, please send me a message and I will try to fulfill your order as requested. Please allow at least 1-4 weeks for your order to be completed and uploaded as most of my projects take dedicated time and care.
~ FAQs ~
1.) My package didn't arrive in the mail, but the shipping is marked as delivered. Can I get a second item or a refund?
No, this does not entitle you to a refund or a second item. This is a situation that is at the fault of the post office and you MUST contact them to get your package. You may also contact USPS.com. (This is also stated in my shop policies section).