20 yard / 18m paper raffia ribbon.
You can unfold the ribbon to make it wide (see pic. #2).
Use this raffia to decorate boxes, bags, or tie up gift tags.
Mixing up two colors of raffia will make it even better look.
We have 10 colors. Please see picture #1 for colors.
// Note //
We are sending only raffia. Boxes, bags, and all other props are not included.
// Shipping //
Shipping with the standard will take approx. 10~20 business day (Saturday, Sunday and Holidays not included)to worldwide (US, Canada, Europe and Australia).
It could take up to 30 business days or more depend on where you are located (ie. far from the big city will take extra days, post office and customs strike in your country, weather condition, and etc...). If your country is strict about customs(ie. Italy), it will take a bit longer than other countries.
Delivery date is not guaranteed for standard shipping.
**NOTE for France, Italy, and Mexico customers:
shipping charge is included with the tracking automatically.
You do not need to add tracking if you are from above 3 countries**
We are no longer using inexpensive parcel service to CANADA.
Minimum (500g) shipping rate starts from $21.80 to Canada.
If you are purchasing multiple items, please contact us for exact shipping quote.
If you have an event coming up and need fast shipment,
we do offer faster shipping with Express Mail Service.
It's much cheaper than other fast shipping carriers.
With EMS, it will take 3~7 business days guaranteed to most of the countries. (To US 3~4 business days & to rest of countries 3~7 business days)
Please note that some countries do not accept EMS (Italy, some part of South America, some part of Middle East, and Africa. Please contact us before purchasing)
Canada and Australia might take longer than 20 or more business days.
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Shipping & policies
COOKIEBOXSTORE IS BASED OUTSIDE OF THE USA
PREPARING TAKES 1-5 DAYS
STANDARD SHIPPING (NO TRACKING INFO / BIT LOWER SHIPPING CHARGE) TAKES 2-4 WEEKS
(EFFECTIVE ON 1/1/18: ONLY AVAILABLE TO U.S.)
STANDARD SHIPPING WITH THE TRACKING TAKES 2-4 WEEKS
EMS (EXPRESS SHIPPING) TAKES 3-15 DAYS (U.S. TAKES 3-5DAYS)
(EMS IS UNAVAILABLE TO ITALY AND SOME OTHER COUNTRIES.
UPS WILL BE USED WITH EXTRA CHARGE)
FREE TRACKING OVER $70
PLEASE TRACK YOUR PACKAGE ON YOUR COUNTRY'S POST OFFICE WEBSITE
SOUTH AMERICA, AFRICA, MIDDLE EAST, SPAIN, FRANCE, ITALY, CANADA AND SOME PARTS OF
EUROPE CAN TAKE MORE THAN 4 WEEKS WITH STANDARD SHIPPING.
DELIVERY DATE IS NOT GUARANTEED (ONLY EMS IS GUARANTEED)
NO REFUND FOR ANY LATE DELIVERY.
THERE ARE MANY REASONS FOR LATE DELIVERY.
WEATHER, YOUR LOCATION, HOLIDAY, STRICT CUSTOMS, POST OFFICE STRIKES, AND MUCH MORE.
ONCE THE PACKAGE LEAVE OUR FACILITY, IT'S BEYOND OUR CONTROL.
*SHIPPING CHARGE GOES BY THE WEIGHT OF YOUR ITEMS.
IF MORE THAN 1 ITEM OR 1 ORDER, EVERYTHING WILL BE SENT COMBINED.
ADDITIONAL SHIPPING CHARGE WILL BE APPLIED IF MORE THAN 1 ITEM OR 1 PACK.
FEDEX, UPS, DHL, AND ARAMEX AVAILABLE UPON REQUEST.
WE ARE UNABLE TO SHIP TO SOME ISLAND COUNTRIES AND COUNTRIES THAT ARE NOT ACCEPTING PARCELS. YOU WILL BE NOTIFIED AND ORDER WILL BE CANCELLED.
Some countries may charge taxes, duty fees, and customs. Recipient must pay those fees to customs in order to receive the merchandise. For more information, please contact your customs agency or postal service.
We inspect your item multiple times before shipping. We make good effort to make sure you get undamaged and correct items however in rare case, items could be damaged in the transfer. Unfortunately, we do not take responsibility so ask your local postal service for a claim. If you want to get an insurance for your package, please upgrade your shipping with EMS.
Once the package leaves our facility, you can not change address. It's really beyond something we can do. So please make sure to put the current and correct address. We do not refund your money if that happens.
If you need more information about shipping please let us know. We will be glad to help you.
For digital download customers, we are not sending any actual item. Please download the file on purchase & review section.
We accept Paypal.
Payment must be submitted within 5 days after purchase.
If we do not receive within 5 days, your order will be canceled automatically.
If you decide to purchase after 5 days, please place a new order.
Customs are not included with your payment so if there's any, you should contact your local customs agency.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
You MUST notify us first within 3days after receiving items. We will give you return code. Put your return code on the receipt that we sent you and ship it back to us within 14days after getting return code.
Customers must pay for returning. We do not refund your return shipping cost and original shipping cost. We only refund for actual items.
We do not accept following items for return or/and refund
1. Damaged due to opening the box
2. Damaged when you assembling the boxes
3. Any stains or wet
4. Less quantity than actual set quantity. (Must be in full pack)
5. Never contacted us before returning
6. Custom orders
7. After 14 days receiving return code
8. Sale items
9. Items damaged because it was sent back in poor packaging condition
Must pack nicely to protect the items.
Please DOUBLE CHECK the SIZE and QUANTITY before check out.
If you have any question, please feel free to contact us at any time.
(But please keep in mind that there's time difference.)
For digital downloads, due to nature of a item, we do not refund in any cases.
If there's problem with the download, please contact us. We will do our best to figure out how to solve your issue.