Orders will be shipped within 5 working days. All orders will be shipped to your Etsy address. If you want your order to be shipped to a different address, please include it at checkout.
Tattoorary doesn't use tracking codes because that would make shipping really expensive. But if your package doesn't arrive within two weeks from the shipping date, please leave a message so we can work things out.
Returns & exchanges
You can exchange or return your purchase within 30 days of delivery. our Mystery Boxes are not returnable.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please supply us with the following details ( email@example.com ) so that we can process your return:
Your name and address Your order number Reason for the return / exchange Your banking details for the refund (we are unable to refund via our payment gateway) The package can be returned to the following address:
Tattoorary Bonnen 35 9461 AC Gieten The Netherlands
Shipping / Return Shipping
The original shipping cost are non-refundable.
Refunds (if applicable)
Once your return is received and inspected, your refund will be processed within 7 business days. We reserve the right to reject refund claims that do not meet the requirements as specified above. For orders cancelled prior to shipping your refund will be processed within 7 business days of the cancellation.
Damaged goods should be returned as per the above instructions so we can assess the fault/s and take necessary actions to replace or exchange. Should we assess damages to causes such as factory fault we will create a credit note for the amount to the Customer for use of the same or any other similar products on our site. Simply Party Supplies reserves the right to assess damages and accept or decline any return of damaged goods based on the nature of the damages.
Uncollected Goods Items that have been paid for but not collected for a period of more than 30 days after payment is made will be sold to defray costs.