All items will be crafted, carefully packaged and sent within 3 - 5 business days after payment is received!
Please make sure to include your correct SHIPPING address at time of ordering! Please make sure your Etsy address is correct during the checkout. I will send your package to this address and not the Paypal one.
Terms & Delivery time: Shipping usually takes about 1-3 weeks. Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time. Here are approximate terms of shipping: - USA: 1,5 - 2,5 weeks - Canada: 2 - 3 weeks - Australia: 2 - 3 weeks (sometimes longer, depending on work of Australian custom) - Europe: 1 - 2 weeks - Italy: 1 - 2 weeks - Rest of World: 2 - 4 weeks
Shipping method: • All packages are sent via international registered airmail from Tyumen, Russia. It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation. Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Russia. • Express shipping via EMS is available upon request. Please contact me if you need it before placing an order, so we can adjust shipping prices. Shipping charges for EMS is $45 for any amount of items and destination country. Delivery time: 4-7 business days.
Custom Fees and Duties • Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. International customers are responsible for all fees associated with shipping to their respective countries. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.
If you have some special request feel free to contact me
We accept PayPal PayPal only!
If you do not have PayPal account you can also pay to my PayPal with your credit card: www.etsy.com/help/article/361
Your order will be shipped only after the payment is cleared. This means if you pay via Paypal e-checks there could be delay in 3-5 business days. You can check the status of your payment in your Paypal account or in the correspond invoice here on Etsy.
Returns & exchanges
No refund! I am NOT responsible for damaged items due to incorrect care! I am NOT responsible for loss and damage of parcels! If you wish to cancel transaction (before the order was made and sent), please , note, that there is non-refundable 15%.