I ship via USPS. All items are carefully packaged so they arrive to you safely. Most items are shipped within 3-5 business days. I am not able to ship until payment is received. Please make sure to check your address carefully. Once I have taken your package to the USPS, and provide you with the tracking information, I am no longer responsible for it.
International Shipping is calculated individually with each sale.
Payment is accepted through Etsy at this time, and is due upon purchase. I accept all major credit cards as well as Etsy Gift Cards and Paypal. There is an additional shipping charge. For custom orders - payment is expected within 2 days of your listing going up. Once your order is paid, I will begin creating.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to love your purchase! If for some reason you do not, please return your items within 7 days. You will be refunded for your purchase, minus shipping and handling. Buyer assumes responsibility for return shipping costs.
Please feel free to ask any questions! Thank you so much for visiting Pick the Cake!!