Christmas 168 is closed on weekends and major holidays. All orders received on late-Friday, Saturday and Sunday will begin processing the following Monday.
Order takes 1 full business days to be processed, picked and packed before it is shipped. Please allow 3 to 7 business days for your order to arrive. Orders travel via FedEx SmartPost or USPS First Class and or USPS Priority.
A shipping confirmation with your tracking number will be sent to your account email. Please track your shipment as Christmas 168 is not responsible for lost or stolen packages.
Returns & exchanges
We accept returns for unused items within 14 days of purchase. Shipping charges are not refundable. if you do wish for a refund for undamaged items, you will also have to pay for the shipping charges. The buyer is responsible for return shipping costs. All items must be returned in the exact same condition in which they were shipped. All returns that are not due to damage are subject to a 25% restocking fee.
No returns on seasonal items after the holidays. Christmas, Halloween, Easter, etc
Please note that the refund will be processed within one to two weeks from the time items are received at our warehouse.