A Paper Playground DIY is not responsible for delays caused by the carriers, information errors, changes to orders or severe weather.
-- Items will be shipped to the address provided to ETSY so be sure to check address BEFORE completing your sale :)
If you need your items in less than 14 days, you must select a shipping method OTHER THAN standard shipping to insure your item arrives in time. Otherwise, your order will ship on scheduled ship date using the standard USPS first class shipping.
-- PLEASE LEAVE ACTUAL NEED BY DATE @ CHECKOUT
-- ALL CANADIAN ORDERS WILL SHIP via INTERNATIONAL FIRST CLASS MAIL ...shipping time varies
US CUSTOMERS: Standard Shipping -- standard 5-7business day turn around -- USPS First class mail -- receipt at about 14 days FROM DATE OF SALE
SHIPPING UPGRADE OPTIONS: Standard Process w/ USPS Priority Shipping -- Standard turn around -- USPS Priority mail -- receipt at about 8-10 days FROM DATE OF SALE
1-3 Day Turn Around w/ USPS Priority Shipping -- express 1-3 day turn around -- by USPS Priority mail -- receipt at about 6-8 days FROM DATE OF SALE
1 day Turn Around w/ USPS EXPRESS Shipping -- 1 day turn around -- by USPS Priority EXPRESS -- receipt at about 3 days FROM DATE OF SALE
All items are shipped via the United States Postal Service (USPS) and include a tracking/delivery confirmation number.
Shipping occurs daily. You will receive an ETSY convo with tracking information when your item ships.
All items shipped FIRST CLASS are placed in waterproof bags and are wrapped in bubble wrap ... then placed in a water proof envelope. Priority Mail items are wrapped in waterproof material and/or bubble wrap and are generally placed in a box and /or envelope ... depending on item size.
The cost of shipping materials is included in the shipping costs.
Payment can be made through ETSY or through PayPal. I do not start custom orders or mail ready to ship items until payment is received.
Returns & exchanges
Please contact me if you have any questions regarding refunds / exchanges.
HOW TO CONTACT ME... Please use etsy convo's. It is the most efficient way to reach me. I use my email only for paypal and not for customer contact. I don't want to miss a really important message from you about your order! Thanks! :)