Order times are stated on each item. If you would like your order sending by courier, or tracked/signed for post, at an extra charge, please message me.
Payment accepted by PayPal, debit or credit cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I don't accept returns unless an item is faulty, but items must be returned. Then I will refund the cost and your postage. This only covers 14 days from purchase.
Please make sure your spelling is correct on any personalised items when you order them. I cannot be held responsible for incorrect information given to me.
Items are delivered by Royal Mail or courier. They will be sent first class unless you ask or upgrade to recorded/tracked. I cannot be held responsible for late, lost or damaged post caused by Royal Mail but will try to rectify any problems that may occur.
Please do NOT use my photographs without permission or use my designs and say they are your own.
These terms and conditions may be updated or revised at any time and should be checked and read before making any purchase. If there are any points you do not agree with I would ask that you do not proceed with your order as they form the terms and conditions of sale.