I post my UK items via Royal Mail First Class with proof of postage, this can take between 1 and 5 working days for delivery depending on Mail volume at the time due to holidays i.e./ Christmas. If you would like tracked or signed for delivery please contact me for a quote, they should be with you between 1 and 3 working days.
International orders are sent by Royal Mail International Standard. Delivery to Europe is within 3 to 5 working days of posting and to the rest of the world within 5 to 7 working days of posting. However, this refers to the time for the package to ARRIVE in the country of destination and not subsequent Customs clearance and onward transmission by local postal services, which unfortunately can take much longer (4-6 weeks in some cases). Public holidays can also impact the delivery time on an item so please leave plenty of time and if you have any concerns please contact me before placing an order.
Pay pal and direct check out
Returns & exchanges
Custom or personalised items cannot be refunded unless they are faulty. If you have a problem with any of your items please contact me straight away.
If you are not happy with an item please contact me for a replacement or refund. You will need to send the item back at your own expense ( I suggest signed for or tracked ) and I will refund or exchange the cost of the item plus the original postage. You can do this within the first 14 days of receiving the item.
If you have any questions, worries or queries about any of our policies please don't hesitate to contact us.
i love custom orders so if you have an idea but need someone else to make it a reality or if you need someone to dream something up just for you then message me.