Your files will be available to download once payment is confirmed. Here's how.
Designing will begin once payment has been received.
Returns & exchanges
For instant downloads: Because of the digital nature of these items and immediate access to files, purchases are non-refundable and non-exchangeable regardless of circumstance. Please read the description in full before purchasing.
For digital files with proofs: Once a proof has been started refunds cannot be given. If you would like to cancel your order before your proof has been started, I can issue a refund.
Refunds on Printing: -PLEASE DOUBLE CHECK YOUR PROOF VERY CAREFULLY. Ollie & Lulu is not responsible for errors noticed after printing. -Naturally, if an error is made on my part, I will gladly send a replacement at no cost to you as soon as possible. -Please note, colors vary monitor-to-monitor and may print slightly different than they appear on your screen. I cannot guarantee the colors you see on your screen are an accurate representation of the printed product *