If you order something and it is broken or really not what you ordered, you have one week to return it. Please try to be sure that you want your purchase, because nobody likes returns. You will be responsible for the return shipping. Custom orders can not be returned..
I keep some items in stock, but often I will make the furniture, in the color you choose, when you order it. Because of this, it can take from 6 to 8 weeks for you to receive your item. Please be patient, all good things take time.