I ship via United States Postal Service, using bubble envelopes for the safety of your purchase. Floating charms are mailed via a first class stamped envelope. If you wish to have your items insured or the shipping upgraded please choose priority shipping at check out.
Your items will be shipped 1-2 business days after the day of your purchase.
We ship to the address that you the buyer provide us with. We are not responsible for wrong addresses, or any forwarding to a different location by the Post Office.
PayPal, Credit Card, and Etsy Gift Cards accepted Cancellations will be excepted providing the piece has not been made already.
Returns & exchanges
I will gladly accept refunds if you are not fully satisfied with your purchase and items have not been worn. Please contact me within 3 days of receiving your purchase. Returns must be made within 14 days of the purchase date or no refund will be given. I do ask that you pay to return the item. Once I receive the returned item I will issue a refund, minus the shipping costs.
Custom orders can NOT be refunded, as they are specially made.
I will gladly send your item as a gift with a note to a provided address. Choose the gift wrap option at check out. Just message me the desired message to be delivered in the "note to seller" area at checkout.