All parcels are send through Belgian post. Please send me a mail @ welkom[at]viltstad.be if you want the shipment to be insured. cost for the upgrade is on behalf of the buyer.
Payment can be made through PayPal. You DON'T NEED to have A PAYPAL ACCOUNT to use this function. Just press the Paypal button when you go through the checkout and look for the link on the lower left (small link that says 'pay by credit card').
FOR EUROPEAN BUYERS: You can pay by bank transfer too! Convo me and I'll give you my BIC & IBAN code.
If you need help on how to buy an item on Etsy, please visit this helpful link: http://www.etsy.com/help_guide_checkout.php
If you want a little how-to on how to create a paypal account and pay by credit card, please go here: http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Retourzendingen zijn ten laste van de klant. The cost for the return is on behalf of the buyer.
For wholesale offers please contact me @ welkom[at]viltstad.be